Independent diagnostics for U.S. households. This site does not take repair jobs.

Field notes

Appliance repair guides

Every published guide is listed here. Filter by appliance or search a symptom. The links are in the page, so you can browse with or without JavaScript.

An empty oven cavity with racks, seen through the open door
Ovens & Stoves

How to clean an oven

How to clean an oven is a cool, empty cavity, racks removed, and only the method your manual allows: a labeled oven cleaner, a baking-soda paste when the man…

October 28, 20263 min read

A bright kitchen counter beside a sink, with no single-serve brewer in the frame
Microwaves & Small Appliances

How to clean and descale a Keurig

How to clean a Keurig is an unplugged brewer, a washed reservoir, and the pod-holder parts the manual says you may rinse.

October 28, 20262 min read

A kitchen with a stainless dishwasher front between white cabinets
Microwaves & Small Appliances

How to clean stainless steel appliances

How to clean stainless steel appliances is a soft cloth, warm water, and a drop of dish soap, wiped with the grain, then dried.

October 28, 20263 min read

A kitchen counter and sink where a carafe could be washed
Microwaves & Small Appliances

How to clean a coffee maker

How to clean a coffee maker is a cool, unplugged drip machine: wash the carafe and the basket, then run a cleaning cycle only with the solution the manual na…

October 28, 20262 min read

Inside a refrigerator, with shelves where a thermometer can sit
Refrigerators & Freezers

What temperature should a refrigerator be?

What temperature should a refrigerator be? At or below 40°F in the fresh-food section and 0°F in the freezer.

October 28, 20262 min read

A smooth black glass electric cooktop with four circular heating zones
Ovens & Stoves

How to clean a glass stove top

How to clean a glass stove top, including how to clean an electric stove top, is a cool glass-ceramic surface, a soft cloth, and the cooktop cleaner the manu…

October 28, 20262 min read

Refrigerator shelves and drawers that can be wiped after food is moved
Refrigerators & Freezers

How to clean a refrigerator

How to clean a refrigerator is emptied shelves, a mild wash the manual allows, a wiped gasket, and food put back only after the cabinet is cold again.

October 28, 20262 min read

An oven cavity, shown because an air fryer basket is not in this photo library
Microwaves & Small Appliances

How to clean an air fryer

How to clean an air fryer means unplug it, let the basket cool, and wash the basket and tray the way that model's manual allows.

October 28, 20262 min read

A kitchen sink where a garbage disposal can sit under the basin
Microwaves & Small Appliances

How to unclog a garbage disposal

How to unclog a garbage disposal starts with the power off at the switch and, if you go under the sink, at the breaker.

October 28, 20263 min read

An upright freezer with the door area visible
Refrigerators & Freezers

How to defrost a freezer

How to defrost a freezer, when the manual calls it a manual-defrost model, is: move the food to a cooler, unplug the cabinet, leave the door open, and let th…

October 28, 20263 min read

A front-load washing machine with the door closed in a laundry room
Washing Machines

How to clean a washing machine

How to clean a washing machine is an empty drum, the cleaner your manual names, and one hot cycle.

October 27, 20265 min read

A front-load washer standing closed, the kind of cabinet many LG front loaders use
Washing Machines

LG washer OE code

An LG washer OE code, on many current LG manuals, means the washer did not drain in the time that model allows.

October 27, 20264 min read

Glasses in a dishwasher rack with spots and water still on them
Dishwashers

Dishwasher not drying

A dishwasher not drying, when the tub itself is empty, is usually rinse aid, a load of plastic, or a heated-dry option the manual has to confirm for that model.

October 27, 20263 min read

Washing machine fill hoses at the laundry taps
Washing Machines

Washer not filling with water

A washer not filling with water is a supply problem until you prove the taps are open and the hoses are clear.

October 27, 20264 min read

Inside a refrigerator, with shelves and the rear wall visible
Refrigerators & Freezers

Refrigerator freezing food

A refrigerator freezing food in the fresh-food section is too cold, not a freezer that failed.

October 27, 20263 min read

A front-load washing machine standing on a laundry floor
Washing Machines

Washing machine shaking violently

A washing machine shaking violently on spin is usually the load, the feet, or shipping bolts that were never removed.

October 27, 20263 min read

A dryer with the door open and the drum visible
Dryers

Dryer won't start

A dryer won't start when the drum never turns and the normal start press does nothing.

October 27, 20263 min read

An open dishwasher with both racks out
Dishwashers

Dishwasher not turning on

A dishwasher not turning on means the display is dark or a start press does nothing.

October 27, 20263 min read

Refrigerator interior, including the door where a dispenser can sit
Refrigerators & Freezers

Refrigerator water dispenser not working

A refrigerator water dispenser not working means the paddle or button does nothing useful: no water, or a trickle that stops.

October 27, 20263 min read

A dryer lint screen pulled out and covered with lint
Dryers

Dryer taking too long to dry

A dryer taking too long to dry is an airflow problem when the drum turns and the clothes eventually get hot.

October 27, 20264 min read

A dishwasher filter cup lifted from the tub floor, held above the open machine
Dishwashers

How to clean a dishwasher

How to clean a dishwasher is a filter rinse, a gasket wipe, and one hot cycle with the cleaner your manual names, or with white vinegar in a cup on the top r…

October 23, 20264 min read

A dryer lint screen pulled out and covered with a thick layer of lint
Dryers

How to clean a dryer vent

How to clean a dryer vent starts with the lint screen every load, then the outdoor hood flap, then the short transition duct behind the dryer after you unplu…

October 23, 20264 min read

A countertop microwave with a dark door, sitting on a kitchen counter
Microwaves & Small Appliances

How to clean a microwave

How to clean a microwave is a bowl of water heated until the cavity steams, then a soft cloth on the walls, the door, and the turntable after you unplug it.

October 23, 20263 min read

Droplets along the bottom door gasket of a closed dishwasher
Dishwashers

Dishwasher leaking from bottom: door gasket, suds, or water under the tub

A dishwasher leaking from bottom is usually suds, a packed filter that lets the tub overfill, or a door gasket that is folded, dirty, or not seating.

October 28, 20269 min read

A front-load washer with a small puddle at the front corner
Washing Machines

Washing machine leaking from bottom: sort it by fill, wash, or spin

A washing machine leaking from bottom should be sorted by when the water appears.

October 28, 20269 min read

Cloudy drinking glasses standing on the upper rack of an open dishwasher
Dishwashers

Dishwasher not cleaning: spray, heat, film, and loading

A dishwasher not cleaning can still finish on time and leave soil on the plates.

October 16, 20269 min read

A small puddle on the kitchen floor under a refrigerator pulled slightly out from the wall
Refrigerators & Freezers

Refrigerator leaking water: inside shelf, freezer, and floor

A refrigerator leaking water is a location problem first.

October 28, 20269 min read

An open clothes dryer with an empty drum, viewed from the doorway of a laundry room
Dryers

Dryer squeaking: level the feet, then note when it happens

A dryer squeaking is a fire-risk appliance first.

October 28, 20269 min read

Electric dryer unplugged in a laundry room with the door open and the drum still
Dryers

Dryer not spinning but heating: unplug it, then judge the drum

Unplug the dryer if it heats while the drum is stopped.

October 14, 20266 min read

Samsung oven cavity with the door closed and the display visible above the window
Ovens & Stoves

Samsung oven not heating: Control Lock, Sabbath, and a 175 stall

A Samsung oven not heating needs the icon on the display read against that model's manual before any heat part is blamed.

October 14, 20266 min read

Upright freezer with the door open and packages pulled back so air can circulate
Refrigerators & Freezers

LG freezer not freezing: temperature, frost, and the serial tag

An LG freezer not freezing needs a thermometer in the food, not a guess from the door shelf.

October 14, 20266 min read

Kitchen range with the oven door closed and the cooktop unused during a preheat test
Ovens & Stoves

Oven not heating up: mode, lock, and heat checks by fuel

An oven not heating up needs a display check and a thermometer before any parts talk.

October 14, 20266 min read

Refrigerator condenser coils behind a toe grille with dust along the front edge
Refrigerators & Freezers

Whirlpool refrigerator not cooling: new installs, vents, and coils

A Whirlpool refrigerator not cooling needs a thermometer and a split between a new cabinet and one that used to be cold.

October 14, 20266 min read

Samsung front-load washer door gasket with the drum visible and the door open
Washing Machines

Samsung washer not spinning: door, suds, drain, and balance

A Samsung washer not spinning usually shows a code you should confirm in the manual for that model.

October 14, 20266 min read

Top-load GE washer with the lid raised and cloudy water still in the basket
Washing Machines

GE washer not draining: the unplug reset and the real clog

A GE washer not draining is not fixed by borrowing another brand's drain code.

October 28, 20266 min read

Front-load Whirlpool washer with the lower access door closed and towels ready on the floor
Washing Machines

Whirlpool washer not draining: F9 E1, suds, and the hose

A Whirlpool washer not draining on many current models stores F9 E1, the long-drain code.

October 14, 20266 min read

Open Samsung French-door refrigerator with space left in front of the rear air vents
Refrigerators & Freezers

Samsung refrigerator not cooling: vents, frost, and Cooling Off

A Samsung refrigerator not cooling needs a thermometer and a look at the display before any parts are blamed.

October 14, 20267 min read

Kitchen sink with a garbage disposal switched off and a flashlight aimed into the drain opening
Microwaves & Small Appliances

Garbage disposal humming but not working: free a jam safely

Turn the disposal off and kill power at the breaker if you are not sure the wall switch cuts it.

October 14, 20266 min read

Freezer ice bucket pulled slightly forward so the seating rails are visible
Refrigerators & Freezers

Ice maker not working: cold, water, a seated bucket, and the switch

An ice maker not working almost always misses one of four things: a freezer at 0°F, an open water supply, a bucket that is seated, and a maker that is switch…

October 14, 20266 min read

Whirlpool freezer ice bucket seated on its rails with the wire bail arm lowered
Refrigerators & Freezers

Whirlpool ice maker not working: temperature, water, and the control for that model

A whirlpool ice maker not working needs a freezer at 0°F, an open water supply, a bucket that is seated, and the maker switched on.

October 14, 20267 min read

Front-load Whirlpool washer with the door closed and a towel bunched against one side of the glass
Washing Machines

Whirlpool washer not spinning: lock, drain, and load before any coupling talk

A whirlpool washer not spinning usually has not been allowed to spin.

October 14, 20267 min read

Outdoor dryer hood with the flapper stuck shut and lint packed around the opening
Dryers

LG dryer not heating: read Flow Sense before you blame the heater

An LG dryer not heating on a normal dry cycle is an airflow or heat-supply problem, not a steam setting.

October 14, 20267 min read

Upright freezer with the door open, a thermometer between packages, and frost on the rear panel
Refrigerators & Freezers

Freezer not freezing: measure 0°F before you call the cabinet dead

A freezer not freezing is a storage problem, not a door that merely feels chilly.

October 14, 20267 min read

Whirlpool laundry pair with the dryer door open and a towel load that finished still damp
Dryers

Whirlpool dryer not heating: separate a dead heater from a blocked vent

A whirlpool dryer not heating needs the fuel tag first, and a check that the drum still turns.

October 14, 20267 min read

Dishwasher tub with the lower rack removed and the filter area exposed in the floor
Dishwashers

Samsung dishwasher not draining: use the model page, then the filter you can see

A Samsung dishwasher not draining needs the model number from the door frame before any parts talk.

October 28, 20266 min read

Countertop microwave with a cup of water inside and the door closed for a heat test
Microwaves & Small Appliances

Microwave not heating: stop if it runs and the food stays cold

A microwave not heating is a power, door, or setting problem only while the oven is not actually running a cook cycle.

October 14, 20266 min read

Top-load washer tub with a few inches of gray water still standing after the cycle
Washing Machines

Washer not draining: find whether the pump, the hose, or the suds stopped

A washer not draining leaves dirty water in the tub after the cycle should have emptied it.

October 14, 20267 min read

LG refrigerator fresh-food interior with the shelf vents clear and a thermometer in a glass of water
Refrigerators & Freezers

LG refrigerator not cooling: read the tag before the compressor story

An LG refrigerator not cooling needs a thermometer and the model tag before any talk of a compressor.

October 28, 20266 min read

Dishwasher racks extended over a tub floor where a cylindrical filter would sit
Dishwashers

Bosch dishwasher not draining: E22, E24, E25, and the filter

A Bosch dishwasher not draining on many models shows E22 for a blocked filter, E24 for a drain fault, or E25 for the pump or a hose restriction.

October 14, 20265 min read

Open dishwasher tub with both racks out so the bottom filter area can be seen
Dishwashers

GE dishwasher not draining: Nautilus, Cafe, and the filter

A GE dishwasher not draining is not diagnosed from a single blink chart.

October 28, 20266 min read

Dishwasher racks pulled out, with the tub floor and filter area exposed
Dishwashers

Whirlpool dishwasher not draining: F8 E1, filter, and hose

A Whirlpool dishwasher not draining on many current models shows F8 E1, Whirlpool's slow-drain code.

October 14, 20266 min read

Ice storage bin removed from a refrigerator freezer compartment
Refrigerators & Freezers

Frigidaire ice maker not working: shutoff, filter, and freezer

A Frigidaire ice maker not working needs a freezer at 0°F, water turned on, the bucket seated, and the maker switched on the way that model's manual describes.

October 14, 20266 min read

Refrigerator condenser coils along the back or underside, covered enough to show where dust collects
Refrigerators & Freezers

Refrigerator not cooling: temperature, coils, and airflow

A refrigerator not cooling needs a thermometer, not a guess from the door dial.

October 14, 20266 min read

Removable ice bucket pulled from a refrigerator, empty of cubes
Refrigerators & Freezers

Samsung refrigerator not making ice: freezer, water, and the bucket

A Samsung refrigerator not making ice needs a freezer at 0°F, an open water supply, a seated bucket, and the maker switched on.

October 14, 20266 min read

Dryer exhaust duct and the path that should terminate at a movable outdoor hood
Dryers

Dryer not heating: vent, breaker, and airflow checks

A dryer not heating while the drum still turns is usually airflow or electrical supply, not a mystery setting.

October 14, 20266 min read

Samsung-style front-load dryer in a laundry closet with the door closed and the control panel visible
Dryers

Samsung dryer not heating: sensor bars, codes, and airflow

A Samsung dryer not heating usually still tumbles while the air in the drum stays cool.

October 14, 20267 min read

Open dishwasher with the upper and lower racks extended and the tub floor visible
Dishwashers

Dishwasher not draining: filters, air gaps, and hoses

A dishwasher not draining usually has a blocked filter, a restricted air gap, a kinked hose, or a knockout plug left in a new garbage disposal.

October 14, 20266 min read

Kitchen sink basin with a garbage disposal mounted underneath and the splash guard visible in the drain
Microwaves & Small Appliances

Garbage disposal not working: power, reset, and jam checks

A garbage disposal not working is usually a tripped reset, a jam, or a wall switch that is not delivering power.

October 14, 20267 min read